Building a bespoke assessment tool for Mind³
Discover how Unseen delivered a tailored solution for Mind³ using the Evolve Assess platform.
About the Customer
Mind³
Business Consulting and Services
Assessment tool creation
Delivery of bespoke assessment tool with personalised service throughout the project
Background
When Mind³/TeamUp were seeking a customised assessment tool they partnered with Unseen, using the Evolve Assess platform to meet their unique requirements.
Emma Ferrier, the Operations Director at Mind³, commended Unseen for their understanding, flexibility, and commitment to delivering a tailored solution.
This case study was provided by Emma Ferrier.
Challenge & requirements
Mind³ had a highly specialised vision for their assessment tool and needed a company that could accommodate their unique requirements.
The tool needed to attract website traffic while delivering a visually appealing and intellectually engaging experience for participants. They sought a partner who could adapt to their evolving needs and budgetary restrictions, understanding the ambitious goals they aimed to achieve with a small team.
Our Approach
Unseen demonstrated their commitment to Mind³’s success by actively engaging in discussions and asking the right questions. They prioritised understanding our needs and building a solution around them, rather than forcing their requirements to fit an existing product. This collaborative approach, coupled with Unseen’ honesty and responsiveness, fostered a strong partnership.
“Throughout the project, [Unseen] exhibited a genuine understanding of [our] vision and limitations. The level of support provided went beyond addressing challenges promptly; it involved being available for assistance whenever required. The partnership was built on trust, with Mind³ confident that [Unseen] would deliver exceptional results and appreciative of their honesty and responsiveness.”
Impact
The biggest value Mind³ derived from the partnership was not only the bespoke assessment tool but also the personalised service they received. Unseen embraced their role as an extension of Mind³’s team, offering support and expertise for both complex and straightforward queries. The partnership extended to time-sensitive situations, where Unseen consistently had Mind³’s back, ensuring a smooth project delivery.
Mind³ summarised their experience working with Unseen using three key attributes: responsive, flexible, and positive. Unseen consistently displayed a proactive approach, promptly addressing questions and providing solutions. Their flexibility in accommodating future requests and their positive attitude towards problem-solving contributed to a productive collaboration.
The partnership exemplifies a successful collaboration driven by understanding, flexibility, and mutual trust. Unseen not only delivered a bespoke assessment tool but also provided exceptional personalised service throughout the project. Their responsiveness, adaptability, and positive approach helped Mind³ achieve their goals, creating a lasting partnership based on shared success.
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